We should not see users requesting login/password assistance. Users log into the USTA Coach Learning Center via SSO through the USTA.com website.

However, in case users contact us via the regular Officiating Learning Center room, please redirect them to the USTA.com page where they can choose the 'Forgot your password?' option.

I'm sorry to hear you're experiencing difficulties logging into your account. To recover your password, kindly go to the following link https://lrc.learn.taleo.net/coachdevelopment and click on the 'Forgot your password?' hyperlink.

Once you enter the email address for your USTA.com account, you should receive an email with instructions. For additional information, please visit: https://customercare.usta.com/hc/en-us/articles/360045132991-How-to-Reset-Your-USTA-Account-Password 

Should you need further assistance, kindly click the following link for the Customer Care contact information: https://www.usta.com/en/home/about-usta/who-we-are/national/usta-contact-us.html