Support Category: Course Information Inquiry


Specialist Notes:


WHAT SHOULD YOU KNOW?

Previously known as "Level 1 Coach - Safe Play (USTA LEVEL 1 COACH)


The Admins recently made a course to assist users with the steps on becoming Safe Play approved. The course is available within the USTA Coaching Fundamentals category.


If a user inquires about the Safe Play process (specifically 'USTA Coaching Fundamentals), kindly provide the following SR to assist them with locating the course.


IMPORTANT!


The users will follow the instructions within the course and when they get confirmation on becoming Safe Play Approved, they will send proof to the Coach Education Team directly and they will mark the course complete for the users. 

This means that the course is not set to go to completion on its own so we will not troubleshoot course completions.


Standard Response:


For information and guidance on becoming Safe Play Approved, kindly do the following:

1. Log into your Coach Learning Center account via the following link: https://lrc.learn.taleo.net/coachdevelopment
2. Click the USTA Coaching Fundamentals black button located on the homepage. 
3. Under ONLINE COURSES, kindly click the LAUNCH button below the title: SAFE PLAY [see image below]


4. The Course Instructions page will come up. Please note the page contains the steps that you will need to take in order to complete the course -- including a link with a step-by-step PDF guide. When you're ready, kindly click the 'Launch Course' green button to get started.

Should you need further guidance with the USTA Safe Play Process, please contact SafePlay@usta.com. For assistance with marking this course complete, kindly email coacheducation@usta.com and attach the screenshot to the email.